Troubleshooting Connectivity Issues

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Hondata, Inc.
2840 Columbia St
Torrance, CA 90503
 

Troubleshooting Connectivity Issues

If you are having trouble getting your Hondata to communicate with your laptop there is an order in which you need to trouble shoot:

1)  Do not try to trouble shoot the Romulator and the Datalogging at the same time.  Burn a chip that is known to work and figure out the datalogging first, then connect the Romulator.  This will also help you keep the com ports clear so you aren't trying to use the wrong port for the devices.

2)  Is the light on the interface box flashing or solid?  If it is flashing then you either have a blank EEPROM, or a corrupt ROM image.  Try burning a new Rom image.

3)  Does your system have datalogging enabled?  Did you purchase the datalogging option?  In HondaLogger hit CTRL-M (CTRL-U for Romeditor 4) and make sure datalogging is enabled on your interface box.

4)  (This does not apply to ROmeditor 4) Make sure that the Romulator is not set up in RomEditor to use the same com port as datalogging.  If Romeditor is installed on the computer, also make sure that both RomEditor and HondaLogger have the same com port settings for datalogging.

5)  Make sure you have the software set to the actual com port setting that your computer is using.  You can check to see what com ports your computer is using in the device manager under ports.

6)  If you are using a USB adapter, we recommend the Keyspan USB to serial adapter as it is the most reliable and has software with it that allows you to make sure it is communicating properly.  

7)  If you have a Dell laptop and are using the serial port built into the laptop for datalogging this may not work as Dell uses a proprietary serial port and they sometimes do not work.  You will have to use a USB to serial adapter.


 

 

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