We are mainly working from home with minimal office staff. There will be no phone support for the foreseeable future.
Now accepting RMAs. Contact email@example.com to obtain an RMA and instructions before sending anything.
We are accepting S300s, K-Pros and Reflashes for installs and upgrades. Turnaround time for S300s, K-Pros, RMAs and Reflashes are 1-2 weeks. Please do not contact us asking if we have received your ECU, instead check your tracking number. If it shows delivered, we have it . Online orders are still being processed, but may take up to a week to ship. FedEx has suspended their Money-Back-Guarantee until further notice for all freight methods except Priority/Standard Overnight and First/Priority Overnight services, due to the increase in U.S. e-commerce and other effects of the pandemic throughout the world.