Cannot upload or datalog - Application Error message

K-Series Programmable ECU installation questions / support issues
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denzo
Posts: 4
Joined: Thu Feb 23, 2023 11:53 pm

Cannot upload or datalog - Application Error message

Post by denzo »

2003 RSX base w/ ‘02 K20A2 swap
SN: 62369
Ver. 4.5.4.0
Ecu Pn: 37820-PRB-A06 Sn: 2068-601256
Purchased from: Blacktrax performance 6/21/22

I’ve been having an issue with the software having an application error when trying to upload changes to the ecu and also when data logging. It’s been doing it even when I was at the older 4.5.3 version and now again with the 4.5.4. version. I haven’t tried the 4.5.5 version yet but I don’t think that’s the problem. I noticed if I uninstall k manager and reinstall it will work fine for about a week. After a week I’ll try to datalog and the application error message will reappear. I’ve tried another laptop and the same thing happens. At first it works and then after about a week it crashes again. I’ve tried clearing security and it does not help. I also tried a different usb cable.
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Spunkster
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Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: Cannot upload or datalog - Application Error message

Post by Spunkster »

You need to download the most recent version at: https://www.hondata.com/software
denzo
Posts: 4
Joined: Thu Feb 23, 2023 11:53 pm

Re: Cannot upload or datalog - Application Error message

Post by denzo »

Okay, I will do that and let you know if it’s still having issues after.
MondeCruel
Posts: 32
Joined: Wed Sep 07, 2022 9:51 am

Re: Cannot upload or datalog - Application Error message

Post by MondeCruel »

I've exactly the same problem even with the newest version since a long time, things can work flawless then the next day the bolt icon come on and off you cant do anything just have to try an other day.
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Spunkster
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Re: Cannot upload or datalog - Application Error message

Post by Spunkster »

Make sure you have internet access when you open the software.
denzo
Posts: 4
Joined: Thu Feb 23, 2023 11:53 pm

Re: Cannot upload or datalog - Application Error message

Post by denzo »

Wait so you need to be online to datalog or make changes to the ECU?
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Spunkster
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Location: Hondata

Re: Cannot upload or datalog - Application Error message

Post by Spunkster »

No, but the software does need internet access from time to time or it will not work.
MondeCruel
Posts: 32
Joined: Wed Sep 07, 2022 9:51 am

Re: Cannot upload or datalog - Application Error message

Post by MondeCruel »

It's not a wanted behavior by users not even hondata, can it be fixed please ? i almost bought a new laptop thinking it was my fault
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