flashpro password

[k24671]

2012 civic si
flashpro serial# fp-2012si-110557
no mods

I put a security code and I don't remember it. I'm trying to retrieve the passcode but it keeps saying error problem sending password.
I haven't registered the flashpro yet, I tried to register but it keeps saying an error has occurred registering flashpro. check if you have internet access. my internets fine pls help

[Hondata]

Can you send your email address to support@hondata.com?

[k24671]

i was able to get in....i tried logging in through the home computer and it worked...thank you for responding...but is there any reason why it didnt work through my laptop?

[Hondata]

Check that you have the most recent version of software one each computer. It could be either the ISP blocking email from FlashProManager, or a missing email dll on the computer.