FlashPro Manager crashing when trying to access Datalogging

FlashPro Manager software
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typer06299
Posts: 3
Joined: Mon Nov 23, 2020 1:03 am

FlashPro Manager crashing when trying to access Datalogging

Post by typer06299 »

Hi there,

Looking for some help please.
Running V: 3.6.8.0 Build 1847

I was going through old datalogs on my FlashPro Manager and deleted one I no longer needed through the software, all good it appeared.
I then attempted to download one I wanted and the application crashed with an access violation error.

I Downloaded the latest Beta version and tried to access the Datalogging tab/menu and received a different access violation error:
"Access violation at address CBD85202 in module `FlashProManager.exe`. Read of address CBD85202"

Then tried again and got this one:

<language>en</language>
<country>Australia</country>
<application>
<name>FlashProManager</name>
<version>3.6.8.0</version>
<build>1847<architecture>32</architecture>
<compiledate>Tuesday, November 17, 2020 2:05 PM</compiledate>
<caption>Hondata FlashPro Manager 3.6.8.0</caption>
</application>
<exception>
<address>0x00000000</address>
<exception>EAccessViolation</exception>
<message>Access violation at address 00000000 in module 'FlashProManager.exe'. Read of address 00000000</message>
<class>TApplication</class>
<form>FlashProForm</form>
<control>PageControl</control>
</exception>
<stacktrace>
<trace>0x00000000,</trace>
<trace>0x00D3849E,</trace>
<trace>0x00D3836B,</trace>
<trace>0x76F442D1,</trace>
<trace>0x00A7411D,</trace>
<trace>0x00B3BF28,</trace>
<trace>0x00C18CDF,</trace>
<trace>0x00C1E787,</trace>
<trace>0x00D2D0CB,</trace>
<trace>0x00B3BF28,</trace>
<trace>0x00B3BD1D,</trace>
<trace>0x00B3B855,</trace>
<trace>0x00B3D2D0,</trace>
<trace>0x00B6328A,</trace>
<trace>0x00C089FF,</trace>
<trace>0x76F442D1,</trace>
<trace>0x00982088,</trace>
<trace>0x00C1B4E2,</trace>
<trace>0x00B3BF28,</trace>
<trace>0x00C18CDF,</trace>
<trace>0x00C1E787,</trace>
<trace>0x00D2D0CB,</trace>
<trace>0x00B3BF28,</trace>
<trace>0x00B3BCD8,</trace>
<trace>0x00B3B807,</trace>
<trace>0x00B3D28A,</trace>
<trace>0x00B6321A,</trace>
<trace>0x00C089A6,</trace>
<trace>0x00C520CA,</trace>
<trace>0x00D38F5B,</trace>
<trace>0x00D38D22,</trace>
<trace>0x00D3802B,</trace>
<trace>0x00D38351,</trace>
<trace>0x0089374A,</trace>
<trace>0x00EC2949,</trace>
<trace>0x76856357,</trace>
</stacktrace>
<actionlist>
<action>Help actHelpAbout<ction>
<action>Window actWindowFlashPro<ction>
</actionlist>
<undolist>
</undolist>


Cheers
George
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User avatar
Spunkster
Site Admin
Posts: 22703
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: FlashPro Manager crashing when trying to access Datalogging

Post by Spunkster »

Try deleting all datalogs and make new ones and see if it works as it should then.
typer06299
Posts: 3
Joined: Mon Nov 23, 2020 1:03 am

Re: FlashPro Manager crashing when trying to access Datalogging

Post by typer06299 »

I have my recent track logs I want to extract, not keen to delete them all!
typer06299
Posts: 3
Joined: Mon Nov 23, 2020 1:03 am

Re: FlashPro Manager crashing when trying to access Datalogging

Post by typer06299 »

Spunkster wrote: Mon Nov 23, 2020 1:05 pm Try deleting all datalogs and make new ones and see if it works as it should then.
I also cannot access the logs to delete them, it crashes as soon as I click the Datalogging tab
User avatar
Spunkster
Site Admin
Posts: 22703
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: FlashPro Manager crashing when trying to access Datalogging

Post by Spunkster »

With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.
Cristianr23
Posts: 13
Joined: Thu Aug 06, 2020 7:16 am

Re: FlashPro Manager crashing when trying to access Datalogging

Post by Cristianr23 »

Having the same issue
User avatar
Hondata
Site Admin
Posts: 10428
Joined: Thu Aug 15, 2002 12:13 pm
Location: Torrance, CA
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Re: FlashPro Manager crashing when trying to access Datalogging

Post by Hondata »

Update your software.
Hondata
Cristianr23
Posts: 13
Joined: Thu Aug 06, 2020 7:16 am

Re: FlashPro Manager crashing when trying to access Datalogging

Post by Cristianr23 »

Already have cant access my old maps
Cristianr23
Posts: 13
Joined: Thu Aug 06, 2020 7:16 am

Re: FlashPro Manager crashing when trying to access Datalogging

Post by Cristianr23 »

This is what I get
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Cristianr23
Posts: 13
Joined: Thu Aug 06, 2020 7:16 am

Re: FlashPro Manager crashing when trying to access Datalogging

Post by Cristianr23 »

Everything is updated
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Hondata
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Location: Torrance, CA
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Re: FlashPro Manager crashing when trying to access Datalogging

Post by Hondata »

That datalog is too large fro FlashProManager to download
Hondata
Cristianr23
Posts: 13
Joined: Thu Aug 06, 2020 7:16 am

Re: FlashPro Manager crashing when trying to access Datalogging

Post by Cristianr23 »

Need a base map if any body can help for my stock civic si 15 a friend send me one but after driving the car normally for a couple of minutes every light on the dash come on run find on the reflah map
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