Flashpro can't be detected by a computer

FlashPro Manager software
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teriall
Posts: 2
Joined: Thu Dec 28, 2017 11:00 pm

Flashpro can't be detected by a computer

Post by teriall »

Hello! I have a problem, my plashpro can not be detected by any computer, no device in the windows devise manager. I tried with different computers and cables and no effect. When I connect it the power LED turning on, that's all.
Please help me.
Serial: FP-SI-INT-22527
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Spunkster
Site Admin
Posts: 22817
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: Flashpro can't be detected by a computer

Post by Spunkster »

From Help, About, what is the version of software you are using?
teriall
Posts: 2
Joined: Thu Dec 28, 2017 11:00 pm

Re: Flashpro can't be detected by a computer

Post by teriall »

Thank you for the reply. The problem is not with the software. The device can not be detected by computer. But answering on your question I'm using version 2.8.7
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Spunkster
Site Admin
Posts: 22817
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: Flashpro can't be detected by a computer

Post by Spunkster »

Send an email to support<at>hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:
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