Trouble connecting usb. Drivers not installing

s300 and SManager software questions & answers
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Bobo62784
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Trouble connecting usb. Drivers not installing

Post by Bobo62784 »

I picked up a second hand p06 with a s300 v3. The guy I bought it from says it was working before he sold it to me. I get both green lights when the ignition is turned on but no prompt from the laptop saying that the cable is connected. I tried two different laptops and two different cables. I’m running windows 10 with the latest version of smanager. I get an error code every time I try to install the driver
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Spunkster
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Re: Trouble connecting usb. Drivers not installing

Post by Spunkster »

Do the laptops have ARM based processors?
Bobo62784
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Re: Trouble connecting usb. Drivers not installing

Post by Bobo62784 »

I honestly have no idea. One was an older windows tablet which I didn’t expect to really work, but the newer one is an asus imaginebook. It has a intel core m3 processor.
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Spunkster
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Re: Trouble connecting usb. Drivers not installing

Post by Spunkster »

The imaginebook uses Windows 10 S which does not allow the use of software that is not from the Windows Store, and this could be causing the issue. It must be a full normal version of Windows.
Bobo62784
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Re: Trouble connecting usb. Drivers not installing

Post by Bobo62784 »

Ok I’ll try to get a different version of windows and I’ll let u know what happens
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Spunkster
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Re: Trouble connecting usb. Drivers not installing

Post by Spunkster »

Try a friends' laptop as well.
Bobo62784
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Re: Trouble connecting usb. Drivers not installing

Post by Bobo62784 »

Tried a computer with windows xp and now I get the message that the driver updated successfully but I’m still not able to connect. I’m starting to think it’s an issue with the s300
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Spunkster
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Re: Trouble connecting usb. Drivers not installing

Post by Spunkster »

What shows up in the Windows device manager when you plug in the USB?
Bobo62784
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Re: Trouble connecting usb. Drivers not installing

Post by Bobo62784 »

Nothing that says hondata, but when I plug it into the computer the two lights come on green on the hondata, even with the ignition off
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Spunkster
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Re: Trouble connecting usb. Drivers not installing

Post by Spunkster »

but something should show up in the device manager when it is plugged in and disappear when unplugged, what does it show up as?
Bobo62784
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Re: Trouble connecting usb. Drivers not installing

Post by Bobo62784 »

Nothing shows up in the device manager when I plug it in
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Re: Trouble connecting usb. Drivers not installing

Post by Spunkster »

What is the serial number that is on the s300 board inside the ECU?
Bobo62784
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Re: Trouble connecting usb. Drivers not installing

Post by Bobo62784 »

36366
Bobo62784
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Re: Trouble connecting usb. Drivers not installing

Post by Bobo62784 »

It wound up being these 2 cheap usb cables I bought from Walmart 🤦🏻‍♂️
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